Data Protection and Processing Notice (KVKK)

The Docs Healthcare

1. Data Controller

In accordance with the Personal Data Protection Law No. 6698 (KVKK), your personal data is processed by The Docs Healthcare as the data controller.

2. Purpose of Processing Personal Data

Your personal data may be processed for the following purposes:

• Planning and managing appointment and treatment processes,
• Providing medical and healthcare services,
• Carrying out patient communication and consultation,
• Fulfilling legal and regulatory obligations,
• Responding to information or contact requests,
• Improving service quality and patient satisfaction analysis.

3. Transfer of Personal Data

Your personal data may be shared, when necessary, with:

• The Ministry of Health and other authorized public institutions,
• Partner hospitals, laboratories, and medical experts directly involved in your treatment,
• IT, consultancy, legal, and technical service providers under confidentiality agreements.

All transfers are made in accordance with KVKK and applicable regulations.

4. Method and Legal Basis of Collection

Your data is collected electronically through our website forms, appointment requests, emails, or call center communications. The legal basis for data processing includes compliance with legal obligations and fulfillment of contractual requirements.

5. Rights of Data Subjects

Under Article 11 of the KVKK, you have the right to:

• Learn whether your personal data is processed,
• Request information regarding such processing,
• Learn the purpose of processing and whether it is used accordingly,
• Learn about third parties to whom your data is transferred domestically or abroad,
• Request correction of incomplete or inaccurate data,
• Request deletion or destruction of your data,
• Object to the occurrence of any adverse result through automated processing.

You can submit your requests by contacting info@thedocshealthcare.com.