Patient Right

Patient Rights

Last Updated: 06/12/2023

Welcome to The Doc’s Healthcare! This page outlines your rights as a patient when using our healthcare services. We are committed to upholding and respecting these rights to ensure your well-being and satisfaction.

1. Access to Care

You have the right to:

• Receive necessary healthcare services without discrimination based on race, color, religion, sex, national origin, age, disability, or any other legally protected status.
• Timely access to appointments, treatment, and medical advice based on your medical needs.

2. Information and Consent

You have the right to:

• Obtain clear, understandable information about your medical condition, treatment options, and potential risks and benefits.
• Make informed decisions about your healthcare, including the right to give or withhold informed consent.

3. Privacy and Confidentiality

You have the right to:

• Have your personal and medical information treated with confidentiality and privacy, in compliance with applicable laws and regulations.
• Request restrictions on the use and disclosure of your medical information.

4. Respect and Dignity

You have the right to:

• Be treated with respect, dignity, and consideration for your cultural and personal values.
• Participate in decisions about your healthcare, including the right to involve family members or representatives if desired.

5. Communication and Education

You have the right to:

• Effective communication with healthcare professionals, ensuring your questions and concerns are addressed.
• Receive education and information about your health condition, treatment plan, and self-care strategies.

6. Quality of Care and Safety

You have the right to:

• Receive safe, high-quality healthcare services in a clean and secure environment.
• Report concerns or complaints about the quality of care without fear of retaliation.

7. Access to Records

You have the right to:

• Access and request copies of your medical records, subject to applicable laws and regulations.
• Request corrections to your medical records if you believe they are inaccurate or incomplete.

8. Billing and Financial Information

You have the right to:

• Receive accurate and understandable billing and financial information, including charges for services rendered.
• Seek information about financial assistance or payment options, if available.

9. Advance Directives

You have the right to:

• Make decisions about your medical care, including the right to create an advance directive or appoint a healthcare proxy.
• Have your advance directive respected within the bounds of the law and medical ethics.